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From: BigCommerce Support <support@bigcommerce.com>
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To: "kevin@sesco.ie" <kevin@sesco.ie>
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Subject: =?ISO-8859-1?Q?We=92ve_opened_a_new_support_case_for_you:_Case_#03889388?=
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 Content preview:  Dear Barry, Thanks for reaching out to the BigCommerce Support
    Team! We know you need your online store working perfectly in order to make
    sales, so we’ll get back to you as soon as possible with a solution to yo
    [...] 
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Dear Barry,

Thanks for reaching out to the BigCommerce Support Team! We know you need y=
our online store working perfectly in order to make sales, so we=92ll get b=
ack to you as soon as possible with a solution to your problem or some foll=
owup questions.=20

In case you need to talk to anyone about this issue, your Ticket Number is =
03889388.
Store URL: sesco.ie
Case Subject: DKIM Records

Description:=20
Hi,=20
We recently switched email provider since Bigcommerce stopped supporting em=
ail.
We've been having email issues since and our new provider as said that Bigc=
ommerce need to update the DKIM records for us. Can you do this?

I've copied the details below from our new provider.

Hello,

Domain doesn't have valid DKIM record, update DKIM for sesco.ie at=20
=3D=3D
Nserver:                 ns1.bigcommerce.com =20
Nserver:                 ns2.bigcommerce.com=20
=3D=3D

Please verify it through : cPanel >> Email >> Email Deliverability and add =
following DKIM
=3D=3D
default._domainkey.sesco.ie.   TXT      v=3DDKIM1; k=3Drsa; p=3DMIIBIjANBgk=
qhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAoKBHZDW077+wGqTH6tV6wR5RcTR7bA3MGStKtLF2CY=
uyyF7xQIqkh6+Mskfkka+SxMVo1d07suGs9vDJNr5utjLWDXwz3/YEYFYN99+mtSEyc0YBCqL4K=
eF1fjwOwYO811f82Fx2w8QQaoFk9heTJFMwu/guMFghYECl5rqbsAIGkejr06HqxjbnWjtX7MqU=
55oV7DdvOaDdYcWQLh7kfoblLWjzGNer5zNLcGG1vytRJuSzhgxFX0V2es1O8aS0j8cNU0Zn3ad=
GzrHKPLN120cA12KbpiwBx8T2efo+4NpqkSqRlFuwfjWk2knU3x8/u4H7lzKVttxSRom86QXP4Q=
IDAQAB;
=3D=3D

Kind regards,

Binil
Interserver, Inc


Your Friendly Support Rep=20

Public Site Guest User

BigCommerce Technical Support=20
http://support.bigcommerce.com

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