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From: "dmitchell@wit.ie via SurveyMonkey" <member@surveymonkeyuser.com>
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Subject: =?utf-8?q?Your_assistance_with_a_research_study_would_be_appreciated?=
Date: Tue, 09 Jul 2019 11:08:25 +0000
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 Content preview:  Industry 4.0, Services and Lean Enterprise Excellence Good
    Morning, My name is Dave Mitchell and I am contacting you in the hope of
   receiving your valued input into a survey I am undertaking as part of my thesis
    for a Master in Business Studies at Waterford Institute [...] 
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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w=
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=0A              =0A                <p>Good Morning,<br/><br/>My name is Da=
ve Mitchell and I am contacting you in the hope of receiving your valued in=
put into a survey I am undertaking as part of my thesis for a Master in Bus=
iness Studies at Waterford Institute of Technology. Your e-mail address was=
 found through internet searches for contact information for organisations =
thought relevant to this study.&#160;<br/><br/>The purpose of this unique s=
tudy is to determine if the emergence of Industry 4.0 technologies is affec=
ting the service sector and the adoption of Lean Enterprise Excellence prac=
tices in that sector.<br/><br/>The term&#160;Industry 4.0 or the Fourth Ind=
ustrial Revolution&#160;is used to describe the use of digitally connected =
people, processes and equipment in the workplace. This interactive networki=
ng can happen in real time. If we were to characterise this cyber-physical =
age in terms of the human body the brain would be Artificial Intelligence, =
the connectivity and data would be the central nervous system, the human se=
nsual&#160;equivalents would be sensors and cameras (including AR and VR) w=
hile robotics and automation would provide the muscle power.<br/><br/>Studi=
es have been conducted for the manufacturing sector but I have found none y=
et that have looked at the adoption of these innovative technologies and pr=
actices in services.&#160; <br/><br/>There are 25 questions in total and th=
e full questionnaire should not take more than 8 to 10 minutes of your valu=
able time to complete. Please feel free to pass this questionnaire to a col=
league if you feel they might be better positioned to respond.<br/><br/>We =
would very much appreciated your participation as the input of people worki=
ng in the service sector day to day should provide the best barometer of&#1=
60; any Industry 4.0 adoption. Please be assured that all responses will be=
 treated as confidential and handled in accordance with both General Data P=
rotection Regulation and the institute's research governance practices.<br/=
><br/>Please contact me if you have any questions you would like to ask. My=
 phone numbers is 083 812 2524 or alternatively my e-mail address is dmitch=
ell@wit.ie.<br/><br/>Thank you in anticipation of your participation.<br/><=
br/>Yours sincerely,<br/><br/>Dave Mitchell<br/><br/>&#160;Click the button=
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