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From: Paul O Neill <smileyoneill@gmail.com>
Date: Mon, 8 Jul 2019 10:48:25 +0100
Message-ID: <CAJVCFUTeXms8b=PFsjpTt9rGBYcrByFhPBmTDaRPgfwOS2F+=A@mail.gmail.com>
Subject: Re: Your Security Direct Order Confirmation (#916)
To: Kevin <kevin@sesco.ie>
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 Content preview:  Thanks for your prompt reply Kevin. The problem that I have
    is that the sensor has been fitted and integrated with the system but every
    time I try to set the alarm it's telling me that the zone is ope [...] 
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Thanks for your prompt reply Kevin. The problem that I have is that the
sensor has been fitted and integrated with the system but every time I try
to set the alarm it's telling me that the zone is open and won't let me
set. So I'm assuming that it must be a contact sensor. Would I need a new
sensor or if I got a contact piece would it eliminate the open zone issue.
Thank you for your time on this. Paul.

On Mon 8 Jul 2019 at 09:54, Kevin <kevin@sesco.ie> wrote:

> Hi Paul,
> Thanks for your mail.
>
> Both the Shock Sensor and the Contact&Shock Sensor come with the "Magnet
> this side" printed on the circuit board.
>
> I've doubled checked your order and a standard shock sensor was
> dispatched so you should have no issue with it.
>
> If you've any other queries, don't hesitate to let me know.
>
> Regards
> Kevin
>
> On 2019-07-07 16:22, Paul O Neill wrote:
> > Hi Kevin, just a quick note to let you know that the HKC Id shock
> > sensors I received from ye requires a magnetic contact point to work.
> > The ones I ordered did not require the contact point as they are only
> > for shock detection on windows. Is there any way to remove the contact
> > element of the sensor or is there anything you can do for me in
> > regards to this problem. I am enclosing pictures of the sensors I
> > received.
> >
> > Thank you. Paul O'Neill.
> >
> > On Thu 20 Jun 2019 at 20:48, Security Direct <kevin@sesco.ie> wrote:
> >
> >> THANKS FOR YOUR ORDER
> >>
> >> Your order ID is #916.
> >>
> >> SHIPPING ADDRESS
> >>
> >> PAUL O&#39;NEILL
> >> Whitethorn
> >> Ballymadrough
> >> Donabate, Dublin K36HR52
> >> Ireland
> >> 0878144310
> >>
> >> BILLING ADDRESS
> >>
> >> PAUL O&#39;NEILL
> >> Whitethorn
> >> Ballymadrough
> >> Donabate, Dublin K36HR52
> >> Ireland
> >> 0878144310
> >>
> >> YOUR ORDER CONTAINS...
> >>
> >> Cart Items
> >> Qty
> >> Item Price
> >> Item Total
> >>
> >> HKC ID SHOCK SENSOR
> >> (Colour: White)
> >>
> >> 2
> >> =E2=82=AC36.90 EUR
> >> =E2=82=AC73.80 EUR
> >>
> >> SUBTOTAL:
> >> =E2=82=AC73.80 EUR
> >>
> >> SHIPPING:
> >> =E2=82=AC6.15 EUR
> >>
> >> GRAND TOTAL:
> >> =E2=82=AC79.95 EUR
> >>
> >> VAT INCLUDED IN TOTAL:
> >> =E2=82=AC14.95 EUR
> >>
> >> Payment Method:
> >> Credit Card
> >>
> >> SECURITY DIRECT
> >> http://www.securitydirect.ie/
> >> -------------------------
> >>
> >> Security Direct is powered by Bigcommerce. Launch your own store
> >> for free [1] with Bigcommerce.
> >
> >
> > Links:
> > ------
> > [1] http://www.bigcommerce.com/
>

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<div><div dir=3D"auto">Thanks for your prompt reply Kevin. The problem that=
 I have is that the sensor has been fitted and integrated with the system b=
ut every time I try to set the alarm it&#39;s telling me that the zone is o=
pen and won&#39;t let me set. So I&#39;m assuming that it must be a contact=
 sensor. Would I need a new sensor or if I got a contact piece would it eli=
minate the open zone issue. Thank you for your time on this. Paul.=C2=A0</d=
iv></div><div><br><div class=3D"gmail_quote"><div>On Mon 8 Jul 2019 at 09:5=
4, Kevin &lt;<a href=3D"mailto:kevin@sesco.ie">kevin@sesco.ie</a>&gt; wrote=
:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bor=
der-left:1px #ccc solid;padding-left:1ex">Hi Paul,<br>
Thanks for your mail.<br>
<br>
Both the Shock Sensor and the Contact&amp;Shock Sensor come with the &quot;=
Magnet <br>
this side&quot; printed on the circuit board.<br>
<br>
I&#39;ve doubled checked your order and a standard shock sensor was <br>
dispatched so you should have no issue with it.<br>
<br>
If you&#39;ve any other queries, don&#39;t hesitate to let me know.<br>
<br>
Regards<br>
Kevin<br>
<br>
On 2019-07-07 16:22, Paul O Neill wrote:<br>
&gt; Hi Kevin, just a quick note to let you know that the HKC Id shock<br>
&gt; sensors I received from ye requires a magnetic contact point to work.<=
br>
&gt; The ones I ordered did not require the contact point as they are only<=
br>
&gt; for shock detection on windows. Is there any way to remove the contact=
<br>
&gt; element of the sensor or is there anything you can do for me in<br>
&gt; regards to this problem. I am enclosing pictures of the sensors I<br>
&gt; received.<br>
&gt; <br>
&gt; Thank you. Paul O&#39;Neill.<br>
&gt; <br>
&gt; On Thu 20 Jun 2019 at 20:48, Security Direct &lt;<a href=3D"mailto:kev=
in@sesco.ie" target=3D"_blank">kevin@sesco.ie</a>&gt; wrote:<br>
&gt; <br>
&gt;&gt; THANKS FOR YOUR ORDER<br>
&gt;&gt; <br>
&gt;&gt; Your order ID is #916.<br>
&gt;&gt; <br>
&gt;&gt; SHIPPING ADDRESS<br>
&gt;&gt; <br>
&gt;&gt; PAUL O&amp;#39;NEILL<br>
&gt;&gt; Whitethorn<br>
&gt;&gt; Ballymadrough<br>
&gt;&gt; Donabate, Dublin K36HR52<br>
&gt;&gt; Ireland<br>
&gt;&gt; 0878144310<br>
&gt;&gt; <br>
&gt;&gt; BILLING ADDRESS<br>
&gt;&gt; <br>
&gt;&gt; PAUL O&amp;#39;NEILL<br>
&gt;&gt; Whitethorn<br>
&gt;&gt; Ballymadrough<br>
&gt;&gt; Donabate, Dublin K36HR52<br>
&gt;&gt; Ireland<br>
&gt;&gt; 0878144310<br>
&gt;&gt; <br>
&gt;&gt; YOUR ORDER CONTAINS...<br>
&gt;&gt; <br>
&gt;&gt; Cart Items<br>
&gt;&gt; Qty<br>
&gt;&gt; Item Price<br>
&gt;&gt; Item Total<br>
&gt;&gt; <br>
&gt;&gt; HKC ID SHOCK SENSOR<br>
&gt;&gt; (Colour: White)<br>
&gt;&gt; <br>
&gt;&gt; 2<br>
&gt;&gt; =E2=82=AC36.90 EUR<br>
&gt;&gt; =E2=82=AC73.80 EUR<br>
&gt;&gt; <br>
&gt;&gt; SUBTOTAL:<br>
&gt;&gt; =E2=82=AC73.80 EUR<br>
&gt;&gt; <br>
&gt;&gt; SHIPPING:<br>
&gt;&gt; =E2=82=AC6.15 EUR<br>
&gt;&gt; <br>
&gt;&gt; GRAND TOTAL:<br>
&gt;&gt; =E2=82=AC79.95 EUR<br>
&gt;&gt; <br>
&gt;&gt; VAT INCLUDED IN TOTAL:<br>
&gt;&gt; =E2=82=AC14.95 EUR<br>
&gt;&gt; <br>
&gt;&gt; Payment Method:<br>
&gt;&gt; Credit Card<br>
&gt;&gt; <br>
&gt;&gt; SECURITY DIRECT<br>
&gt;&gt; <a href=3D"http://www.securitydirect.ie/" rel=3D"noreferrer" targe=
t=3D"_blank">http://www.securitydirect.ie/</a><br>
&gt;&gt; -------------------------<br>
&gt;&gt; <br>
&gt;&gt; Security Direct is powered by Bigcommerce. Launch your own store<b=
r>
&gt;&gt; for free [1] with Bigcommerce.<br>
&gt; <br>
&gt; <br>
&gt; Links:<br>
&gt; ------<br>
&gt; [1] <a href=3D"http://www.bigcommerce.com/" rel=3D"noreferrer" target=
=3D"_blank">http://www.bigcommerce.com/</a><br>
</blockquote></div></div>

--0000000000002e083a058d2859aa--
